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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nat

August 20, 2024

5  out of  5
rating by Nat
"Lisa Brown is awesome and so easy to work with! She is both friendly and professional and has always answered all of my questions. There are so many things to worry about when you own your own business but Lisa made sure that my insurance coverage was not one of them. My business changed and evolved quite a bit over the last 8 years and Lisa was always there to help me navigate the changes and provide me with what I needed. Look no further, she's the best!"
We responded:
"Thanks, Natasha! We’re lucky to have had you as a Lisa Brown- State Farm Insurance Agency customer. Best wishes to you in your future endeavors."
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Aisha BENNETT

December 30, 2023

5  out of  5
rating by Aisha BENNETT
"Excellent customer service"
We responded:
"Aisha, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Eric S

October 20, 2023

5  out of  5
rating by Eric S
"Very professional and prompt with helping me set up my car insurance. I would highly recommend everyone to go to Lisa for all your insurance needs."
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Ahmad Eshrati

October 20, 2023

5  out of  5
rating by Ahmad Eshrati
"Lisa is awesome I'm so lucky to have her as my Insurance agent she helped me out tremendously on issues that I had again thanks for being there very professional."
We responded:
"Thank you for taking the time to leave us a review, Ahmad! Our State Farm office in Los Angeles would be nothing without policyholders like you!"
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T West Productions

October 18, 2023

5  out of  5
rating by T West Productions
"Lisa and her team are always willing to assist. Lisa has been my agent for many years, and I’ve never had a reason to go elsewhere. She’s a consummate professional and I highly recommend her services!"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Brian Rivard

October 17, 2023

5  out of  5
rating by Brian Rivard
"Had a great call with them just waiting for my quote. Will update accordingly. 😊"
We responded:
"Brian, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Terell Robins

April 30, 2023

5  out of  5
rating by Terell Robins
"I have been a State Farm customer for 18+ years. Miss Lisa & her staff have always gone above & beyond to help me with any questions I may have & to make sure that I am getting the best rates for my money every single year no matter what! They are awesome and they are the best in Southern California area"
We responded:
"Terell, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Loretta Ayeroff

May 18, 2022

5  out of  5
rating by Loretta Ayeroff
"Lisa Brown has been my agent for many years....She is always knowledgeable, kind, patient and has been supportive thru many different insurance scenarios. Most of all, I completely trust Lisa's intelligent comments and decisions on my behalf! She really cares about her clients, and in return, we admire and truly like our wonderful agent! Looking forward to the future with Lisa!"
We responded:
"If we could rate you five stars, we would! Thank you Loretta for taking the time to leave us a review. Lisa Brown Ins Agency - State Farm would be nothing without policyholders like you!"
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cheryl finley

April 1, 2022

5  out of  5
rating by cheryl finley
"I switched to State Farm about 3 years ago because the rates were cheaper and because I wanted to be able to relate directly with a local agent who I could see and speak with. I have not been disappointed. Lisa is ACCESSIBLE and the customer service provided by the office is impeccable."
We responded:
"Thank you for the wonderful review, Cheryl! I truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting me with your insurance needs and I am happy to have you as part of our State Farm family!"
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Karen Richie

February 28, 2022

5  out of  5
rating by Karen Richie
"Excellent Service, completed in a timely manner and always demonstrates the utmost professionalism. Thank you, Karen A. Richie"
We responded:
"We love seeing reviews like this, Karen! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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LW 404INLA

January 7, 2022

5  out of  5
rating by LW 404INLA
"BEST AGENT EVER SIMPLY THE BEST CAN NOT THANK YOU ENOUGH THANK YOU"
We responded:
"Wow, we love seeing reviews like this! Thank you for taking the time to tell us about your experience with Lisa Brown, State Farm Insurance Agency. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Lizzie Fine

October 6, 2021

5  out of  5
rating by Lizzie Fine
"Lisa Brown has been my agent since I first got my car & insurance and I have nothing but great things to say about her. She is always helpful, responsive, understanding, and professional. Can't recommend working with her enough!"
We responded:
"Thank you for the review, Lizzie. Your feedback is valuable to us and we appreciated the opportunity to provide you with high-quality insurance in Los Angeles. Best wishes to you."
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Shirley Poole

July 14, 2021

5  out of  5
rating by Shirley Poole
"It is always heartening to have the privilege to experience such a professional business such as that of Ms. Lisa Brown's (State Farm Agent), in conjunction with Ms. Jennifer (Staff Professional), who ensures that all customer needs are accommodated, as well as adhered to, with expertise. The manner in which Ms. Brown, as well as Ms. Jennifer accomplishes this, is via knowledge gleaned, relevant to the business realm and their profession, as well as client needs and concerns. They are naturally given to high professional standards par excellence!!!! This is an agent in conjunction with her staff professional, who are totally given to service to meet customer needs!!!!!!!"
We responded:
"Thank you for the outstanding review, Dr. Poole! We’re so glad you’ve had a great experience with our team. Please let us know if there is anything we can help you with in the future."
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S.R.

June 7, 2021

5  out of  5
rating by S.R.
"Lisa Brown is my "Jake" at State Farm! I highly recommend and encourage you to reach out to Lisa for all your Home/Car needs"
We responded:
"Thank you for the kind words! We appreciate the opportunity to help you with your home and car insurance needs. We are always here for you!"
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twentynorth tribal

May 27, 2021

5  out of  5
rating by twentynorth tribal
"Lisa has been my agent for *many* years now. She's the perfect blend of professionalism, industry knowledge and personality. She's super quick to respond to questions and takes the time to explain policy coverage and changes in a way that everyone can understand. Very happy with Lisa and her friendly office staff!"
We responded:
"Woohoo! Thank you for the five-star rating, Binita! We’re so happy to have you as a State Farm, Lisa Brown Insurance Agency customer and we hope to help you with your insurance needs for years to come."
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Shannon Banal

May 19, 2021

5  out of  5
rating by Shannon Banal
"Lisa was my life insurance agent for 20 years (since the year I graduated college). She was always prompt in responses and helpful in clarifying policies and language, even while living abroad. Highly recommend her and her team. Thanks for all your help over the years, Lisa!"
We responded:
"Thanks, Shannon! We’re were lucky to have you as a Lisa Brown Insurance Agency customer. Continued success to you and your family."
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carolyn payne

May 19, 2021

5  out of  5
rating by carolyn payne
"Lisa Brown is a consummate professional. For many many years, she has taken great care of all of our homeowners, commercial property, rental property, and car insurance. Lisa always keeps us informed of any changes in our policies, as well of sending us timely reminders of due dates. Whenever we call with questions, Lisa promptly follows up and answers all of our concerns. It's very comforting to have Lisa as our agent. I would not entrust anyone but Lisa for all of our insurance needs."
We responded:
"Thank you for such a wonderful review, Carolyn! Here at Lisa Brown Insurance Agency, we do all that we can to make sure your experience is exceptional. Thank you for your continued business."
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Louise Browne

April 20, 2021

5  out of  5
rating by Louise Browne
"Lisa Brown has been my agent for over ten years. We first used Lisa to insure our business. Since then she has helped us with auto insurance, home insurance, renters insurance and earthquake insurance. She knows her business and is professional, responsive and always helps you find the right fit for you. I would, (and have), recommend her to anyone!"
We responded:
"Louise , thank you for taking the time to leave me and our office a review! We are happy to have you as part of the State Farm family."
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George Moses, III

April 19, 2021

5  out of  5
rating by George Moses, III
"Lisa Brown does a phenomenal job! Whenever we are in need of her services she is ready to provide. Lisa Brown has always been prompt and she comes highly recommended as she is an asset to both State Farm and her customer base!"
We responded:
"Thanks for the awesome rating, George ! We take great pride in providing the best insurance in Los Angeles, CA for auto, home, life, and everything else you need to protect what matters most. Thanks again!"
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Bronson Page

March 11, 2021

5  out of  5
rating by Bronson Page
"I met Lisa Brown 23 years ago and I’m so grateful. I had moved from Florida and had been with State Farm. Over the years she and her staff have delivered excellent service, helping me make decisions on policies, providing quotes on policies, and always doing so with a wonderful, friendly professionalism. I would recommend her to anyone."
We responded:
"We love seeing reviews like this! Thank you for taking the time to tell us about your experience with Lisa Brown State Farm Insurance Agency. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Sarah Moore

February 11, 2021

5  out of  5
rating by Sarah Moore
"I have been working with Lisa for the past 20 years with my homeowners and life insurance. Lisa and her team have always been friendly and professional. I highly recommend her for your insurance needs."
We responded:
"We love seeing reviews like this! Thank you for taking the time to tell us about your experience with Lisa Brown State Farm Insurance Agency. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Rachel Weil

February 9, 2021

5  out of  5
rating by Rachel Weil
"Best decision I ever made was switching to State Farm with Lisa as my rep. She's extremely responsive, professional and a pleasure to work with (and I've saved hundreds of dollars since making this switch)!!"
We responded:
"Thank you for the outstanding review, Rachel ! We’re so glad you’ve had a great experience with my office. Please let us know if there is anything we can help you with in the future."
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April Verrett

February 9, 2021

5  out of  5
rating by April Verrett
"Lisa Brown offers exemplary service. I’ve been impressed and beyond satisfied with her and her team."
We responded:
"April , thank you for taking the time to leave our office a review! We are happy to have you as part of the State Farm family."
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Monika Hanks

February 6, 2021

5  out of  5
rating by Monika Hanks
"Lisa is pleasure to work with. I trust her completely, she is extremely professional and I would recommend her services to anyone looking for insurance!"
We responded:
"Monika, thank you for your review. I appreciate your business. It has been a great pleasure working with you and your family over the past few years."
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Sylvia Asare

February 5, 2021

5  out of  5
rating by Sylvia Asare
"Lisa has been my homeowners insurance agent for 10 years. She's conscientious and extremely knowledgeable about the services offered and is able to offer me the right products to suit my needs. Jennifer, her team member is always super friendly and helpful. It's been my pleasure to work with Lisa and her team these past 10 years."
We responded:
"Sylvia, thank you for your review. It has been a pleasure helping with your homeowners needs over the past 10 years."