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Customer Service Representative - State Farm Agent Team Member

Full Time in Los Angeles, CA

requirements

  • Ability to effectively relate to a customer
  • Bilingual - Spanish required
  • Life and Health license (must be able to obtain)
  • Personal Lines Licenses (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Work with the agent to develop and maintain a digital marketing system to promote the office.
  • Work with the agent to help manage the website and social media content.
  • Maintain a strong work ethic with a total commitment to success each and every day.

position overview

State Farm Insurance Agent located in Los Angeles, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lisa Brown - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

as an agent team member, you will receive...

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none